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What is Silux Connect?

A low-bandwidth remote desktop and remote-management (RMM) platform: see and control computers from a browser, the desktop app or your phone, even on a weak connection.

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Silux Connect in one minute

Silux Connect lets you see and control another computer, move files and clipboard between computers, open a shell that survives disconnects, and look after a whole fleet (alerts, scripts, patches, inventory, tickets) from one place. It is built to stay usable on poor links: with the Ultra-Low quality profile a session measured a median of about 86 kbps while the screen was changing, and an idle screen sends nothing at all.

Everything belongs to a workspace (your organisation). People in the workspace sign in to the website or the app; computers join the workspace by running the Silux Connect agent. Each computer gets a permanent 9-digit Silux ID such as 123-456-789.

The pieces

Website / web app
Sign in on the Silux Connect website to reach the console: Devices, Sessions, Terminal Sync, Alerts, Tickets, RMM tools, Settings and more. Remote sessions run right in the browser — nothing to install on your side. Web app pages →
Silux Connect app (desktop)
For Windows, macOS and Linux. Connect to your devices, and let this computer be supported: the sign-in screen shows this computer’s ID and access code. Lives in the system tray. Desktop app →
Silux Connect app (phones and tablets)
The same app for iPhone, iPad and Android, with touch control modes (Trackpad, Pointer, Bar, Gyro), Smart Text and dictation. Included from the Solo plan. Session screen →
Host agent
A small background service for Windows (.msi), macOS (.pkg) and Ubuntu/Debian (.deb). It makes a computer reachable unattended, reports health and runs scripts, patches and inventory. It updates itself. Install it →
Terminal Sync
A persistent shell on a host. Close the tab or lose the network and the shell keeps running; reattach from any device and you see exactly where you were. Terminal Sync guide →
Session Monitor
Alerts when a long job in a terminal finishes, stalls or waits for input — so you don’t have to keep watching it. Session Monitor guide →

How a session travels

The agent and your viewer (browser or app) both make outgoing connections to your Silux Connect server, which pairs them through its relay. No inbound ports have to be opened on the computer you control. When the network allows, the picture switches to a direct, peer-to-peer link between the computer and your browser (you see a Direct badge on the session); otherwise the relay carries it.

You can use the Silux Connect server (nothing to run yourself) or run the whole platform on your own server — the app’s sign-in screen lets you choose. See Using our server and Using your own server.

Plans at a glance

Prices are per month and shown on the pricing page in your local currency. Paying yearly takes 15% off. Every plan can be self-hosted or hosted, and RMM and ticketing are on every plan, Free included.

PlanPriceDevices · usersAdds
Free$0, forever20 devices · 1 userPersistent address book + export/import; all session features (chat, file transfer, multi-monitor); direct P2P, Wake-on-LAN, AR camera assist; built-in RMM + ticketing; WhatsApp alerts 20/mo and voice dictation 30/mo. No AI assistant.
Solo$450 devices · 1 userSession recording; mobile app + biometric sign-in; audio + microphone forward; live captions; AI assistant (100k tokens/mo) and AI fix inside sessions; WhatsApp 200/mo, dictation 500/mo.
Team$19200 devices · 5 usersSSO + audit logs; shared address books with permissions; tenant branding (logo + colour); AI 500k tokens/mo; WhatsApp 1,000/mo, dictation 3,000/mo; priority email support.
Business$491000 devices · 15 usersSCIM provisioning + conditional access (IP, location, work hours); AI 2M tokens/mo; WhatsApp 5,000/mo, dictation 10,000/mo; phone support.
MSP$99UnlimitedUnlimited tenants; per-tenant white-label (custom domain, branded installers); reseller margin 15–50%; AI 5M tokens/mo; WhatsApp 20,000/mo, dictation 50,000/mo.
EnterpriseCustomUnlimitedAir-gapped deploy, dedicated relay cluster, on-prem AI assistant models, 24/7 SLA + FedRAMP.
Limits are enforced: Adding a device or user beyond your plan is refused until you upgrade (you see this on Billing). Each plan also includes everything in the plans before it.

Roles in a workspace

Owner
Created the workspace. Everything, including API keys and billing.
Admin
Manages the workspace: permission profiles, tickets, knowledge base, activity log, policies.
Technician
Connects to computers, runs scripts, works tickets. New teammates invited from Settings → Team join as Technicians.
Viewer
Read-only access where the workspace allows it.

Some sidebar entries (Tickets, Knowledge Base, Activity log, API keys, Permission profiles) are only shown to owners and admins. Platform pages (marked Super in the sidebar) are only for whoever runs the Silux Connect server — see Platform admin.

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