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AR camera assist

See through a customer’s phone camera and place markers that stick to cables, ports and buttons — no app for them to install.

Where: /camera-assist

On this page

Start a camera session

Open AR camera assist. Optionally type What it's about (shown on their phone, optional), then press Start.
A QR code and an 8-character code appear: “Scan with the phone camera, or open /assist and type” the code. Use Copy link to send it by text or chat (“Link copied — send it by text or chat”). The code works for 30 minutes.
The customer opens the link, presses Start camera and allows camera access. You see “Waiting for the phone… ask them to scan the code.” until the picture arrives.

Control

What it does

Arrow · Circle · Dot · Label

Click the picture to place a marker. It stays on the object as the phone moves.

Colour swatches

Marker colour.

Undo / Clear all

Remove your last marker / all markers.

Freeze / Resume

Pause the picture to place markers precisely.

Light / Light off

Turns the phone’s torch on or off.

Picture quality

Low data (240 px, 3 fps), Normal (320 px, 4 fps), Sharper (480 px, 6 fps), Best (640 px, 8 fps).

Message on their screen + Show

Shows a short instruction on their phone, e.g. “Unplug the yellow cable”.

End

Ends the session (“The camera session has ended”).

Nothing is recorded. The customer can press End or Switch camera on their phone at any time.
Typical data use is about 150–250 kbps.
Phone browsers only allow the camera on a secure (HTTPS) site — your Silux Connect server must be served over HTTPS.
Available on every plan, Free included.