Detects distortion automatically
The viewer requests a full frame (a keyframe) when a tile fails to decode, a tile falls outside the frame, image data arrives without its header, or frames resume after a stall of several seconds — the usual causes of a corrupted picture.
Refreshes at the right moments
A keyframe is also requested after every reconnect, when the remote computer rejoins, after a resolution change, when you return to the tab or app, and on a schedule every 30 seconds while the session is live.
Throttled so it never floods the link
Distortion-triggered refreshes are limited to one every 2 seconds, so a burst of errors on a congested connection cannot make things worse.
Lossless settle frame
When motion stops, the adaptive codec sends a lossless “settle” pass so text and fine detail return to full sharpness even on the Ultra-Low profile, which stays usable from around 150 kbps.
Manual Refresh when you want it
A Refresh button in the session toolbar requests a full frame on demand.
Visible to admins
Distortion-triggered refreshes appear in the Activity log as “Picture auto-refreshed” (at most once a minute per session), which helps identify users on consistently poor links.
Frequently asked questions
Why does my remote desktop picture go grainy or distorted?
On slow or lossy connections, image updates can be dropped or arrive out of step, leaving stale or corrupted areas. Silux Connect detects this and requests a fresh full frame automatically.
How often does Silux Connect refresh the picture?
Immediately when distortion is detected (at most every 2 seconds), after reconnects and other key events, and every 30 seconds while a session is live.
Does auto refresh use a lot of bandwidth?
No. Refreshes are throttled and the codec adapts its quality to the link, staying usable from roughly 150 kbps on the Ultra-Low profile.
Related features
Remote desktop that survives Wi-Fi, 5G and VPN switches
Remote desktop with voice dictation
Per-user activity log for remote access
See how this compares on the feature matrix, or find Silux Connect in your country and city.