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MDM (mobile device management)

Enrol and command iOS, macOS, Android and Windows devices: lock, wipe, locate, install apps and apply policies.

Where: /mdm
On this page

Tabs

Enrollments
Enrolled devices with Device, Platform, Mode, Status, User, Last seen and Actions. Apple devices have a button to download their .mobileconfig profile. Empty state: “Push the enrollment URL to a device or scan its QR to get started.”
Policies
Passcode, encryption, app, VPN and Wi-Fi rules. New policy → Name, platform and Config (JSON) → Create. The list shows Applied to and Updated.
ABM Tokens
Apple Business Manager: drop the ABM server token on the upload area (“Drop ABM server token here or click to upload”). Uploaded tokens show when they expire.
Android Enterprise
Upload Google Cloud service account JSON to connect; the tab then shows Connected and your Enterprise ID.

Sending a command to a device

  1. Open an enrolment from the list.
  2. Under Send command, pick one of Lock device, Wipe device, Locate, Install app, Remove app, Clear passcode, Restart. Add an Argument (optional) where needed (for example a bundle ID or URL) and press Queue.
  3. Follow it in the Command queue: Queued → Acked, or Error.
  4. To apply a policy: Choose policy → Apply policy.
Careful: Wipe device erases the device. It cannot be undone.

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