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Billing

Your plan, usage against its limits, upgrades, card and billing details, invoices and monthly statements.

Where: /billing
On this page

Tabs

Overview
Subscription, plan and usage, upgrade options.
Invoices
Each invoice with Issued, Due, Total, Status, a PDF link and Retry for failed payments.
Statements
Monthly Account statements (Invoiced, Paid, Closing), created on the 1st of each month.
Usage preview
Upcoming invoice estimate with Kind, Description, Qty, Unit, Amount, Subtotal and Est. tax.

Plan & usage

“You're on your plan. Limits are enforced: adding beyond them is blocked until you upgrade.” Bars show Devices, Users (incl. open invitations), AI assistant this month (or “Not included on Free — upgrade to Solo or higher.”), Voice dictation this month and WhatsApp alerts this month.

Upgrade or change your plan

  1. On Overview, under Upgrade, tick Pay yearly (15% off) if you want annual billing.
  2. Press Upgrade to … on the plan you want. Your card is saved securely with the first payment. Enterprise shows Talk to sales instead.

The Subscription panel shows your status. If a payment failed: “We couldn't charge your card. Update it and we'll retry straight away” → Update card. Owners can Cancel plan (and change their mind with Keep my plan before the period ends).

Billing details on invoices

Under Billing details (on your invoices) enter Company / legal name, Billing email, address, Country (GB) and VAT / tax ID (optional), then Save details. New invoices use them. MSP workspaces also see a Per-client breakdown of client tenants.

Related help

What is Silux Connect?
A low-bandwidth remote desktop and remote-management (RMM) platform: see and control computers from a browser, the desktop app or your phone, even on a weak connection.
Settings
Your profile, two-factor sign-in, passkeys, privacy, workspace and branding, AI, email templates, WhatsApp alerts, API keys, SSO and team.