Integrations
Connect Slack, Microsoft Teams, Jira, ServiceNow, Freshservice, Zendesk, PagerDuty, Stripe, QuickBooks, Xero, Microsoft 365 and Google Workspace.
Where:
/integrationsConnect a tool
- Find the tool’s card; its badge says connected or disconnected.
- Press Connect (or Configure). Either use Continue with OAuth →, or enter a Webhook URL (optional) and an API token.
- Press Save. Disconnect removes it.
Tool
Used for
Slack · Microsoft Teams
Alerts, ticket events and approvals in channels.
Jira · ServiceNow · Freshservice · Zendesk
Ticket sync with your help desk.
PagerDuty
On-call escalation from alerts.
Stripe · QuickBooks · Xero
Billing and pushing invoices into your books.
Microsoft 365 · Google Workspace
User directory and sign-in source.
Related help
API keys
Scoped, workspace-bound keys for integrations and for enrolling agents.
Alerts
Monitoring alerts from your computers (offline, high CPU, low disk, security warnings): acknowledge and resolve them.
Tickets
Built-in help desk: create, assign, prioritise, comment on, merge and resolve tickets, and start a remote session from one.