The assistant
A technician-facing diagnostic copilot: ask about a device, get a fix drafted, summarise sessions. It suggests; it never runs anything by itself.
Where:
/assistantPlan: Solo and upOn this page
What it does
The assistant’s name is chosen by whoever runs your Silux Connect server, so it may appear under a different name in your sidebar. It helps you understand and fix managed computers: device-aware triage (“why is this server slow?”), drafting PowerShell or Bash fixes with risk notes, summarising alerts and sessions, and recalling your Knowledge Base procedures. It never executes anything on its own — you review and run what it suggests.
Plan: Not included on Free. Monthly AI allowance: Solo 100k tokens, Team 500k, Business 2M, MSP 5M. Usage is shown on Billing. The platform operator can also switch the assistant off entirely, which hides it.
Using the page
- The left column lists your conversations; New chat starts a fresh one.
- Type into the message box and press Enter. Answers stream in.
- Rate answers Helpful or Not helpful — it learns from your feedback.
- The same chat opens from the top-bar button or the floating sparkle button on any page.
Inside a session: AI fix
In a live session press AI fix: the assistant diagnoses that computer and drafts a fix. Use Copy script or Run here after reading it.
Related help
Knowledge Base
Write articles, runbooks and FAQs for your team; published articles also help the assistant answer.
The live session screen (web)
Every control in a remote session in your browser: quality, clipboard, files, terminal, audio, view-only, privacy, monitors, resolution, actions, keys and options.
Assistant (AI) settings
Switch the AI assistant on or off for the whole platform, and write the business rules it must follow.