Push images, install software, reset between cohorts. Drift detection so labs come back to a known state every term. MDM-included for managed iPads and Chromebooks.
Instructor observe, takeover and demo modes. Clear visual indicator during takeover. Recording disabled by default for student-tagged devices.
K-12 -30%, higher-ed -20% off published rates. Lab-only deployments -50%. Annual purchase orders accepted; W-9 or equivalent on file.
Built for the K-to-postgrad reality
Education IT is a sector that gets asked to do enterprise IT work on municipal-IT budgets. The IT lead at a K-12 district may be responsible for 4,000 endpoints across 12 schools with a team of three full-timers. The IT director at a small college may juggle the student SIS, the staff Active Directory, the lab Linux workstations, and a contractor who shows up on Tuesdays. Silux Connect was designed to be the platform that pays for itself in the time-saving from consolidating these tools.
For K-12 districts, COPPA awareness is the headline. Student-tagged devices run with marketing analytics disabled, retention bounded to the school year, and parent-consent workflows available where your state law requires explicit opt-in. Our DPA includes the standard student-data-privacy addenda used by the Student Data Privacy Consortium, so you don't have to negotiate from scratch. Most US states' "education vendor" pledges (California SOPIPA, New York Education Law §2-d, Illinois SOPPA) map directly to the same control set.
For higher education, the headline is the breadth. Higher-ed IT serves staff workstations, faculty teaching environments, student lab benches, research lab edge devices, and increasingly ad-hoc remote-student configurations. Silux Connect is one platform for all of it: technician-driven support for staff and faculty, unattended lab management for instructional spaces, and student- accessible self-service runbooks for the recurring "my Zoom won't mic" tickets that consume the help-desk's afternoon. the AI assistant's local- LLM means the AI features can be classified as not-data-egress for your privacy review — student tickets stay inside your tenancy, and session recordings are saved on the technician's own computer.
For roster and SSO, the table-stakes integrations are in: OneRoster 1.2 for student-record sync, SIF v3 for legacy data sources, SAML and OIDC for SSO across Clever, ClassLink, Google for Education, Microsoft 365 for Education, and Apereo CAS. The LTI 1.3 launch point means an instructor can request remote help directly from a Canvas, Moodle, Blackboard or D2L Brightspace course shell.
Greenwood replaced TeamViewer plus a separate MDM with Silux Connect across 28 schools and 4,200 endpoints, with a 5-person district-IT team. Headline outcome: $42,800/year licence saving, plus eliminating the contractor day they were paying to run periodic lab-image refreshes. AI-assisted Tier-1 resolution handles about a third of student-self-service tickets (mostly Chromebook reset, Wi-Fi reconnect, and Google sign-in recoveries), which freed roughly 1 FTE of district-IT time per month for the higher-leverage work.
Case-study draft. Customer review pending — illustrative figures only until the published reference is approved.
Frequently asked
Yes. Our K-12 tenants run with student-data protections by default: no marketing analytics on student-tagged devices, retention bounded to the school year by default, parent-consent workflow available, and the COPPA-required Direct Notice template is in the contract.
Our DPA explicitly addresses FERPA-protected education records. Silux acts as a school official under your direct control; we have no rights to access or use student-tagged records for any purpose other than providing the service.
Yes. The instructor can take over, observe, or push to a single student device or to all devices in a lab. Observation mode is non-intrusive — no presence notification on the student endpoint. Takeover mode shows a clear visual indicator on the student screen.
Silux Connect for Education is priced per technician for the IT department and includes unlimited student-lab endpoints. K-12 districts get 30% off the published rate; higher-education institutions get 20% off. Lab-only deployments without unattended access are 50% off the technician rate.
Roster sync is supported via OneRoster 1.2 and SIF v3. Single sign-on via SAML or OIDC works with Clever, ClassLink, Google for Education, Microsoft 365 for Education, Apereo CAS, and most home-built campus SSOs. LMS-launch is supported as an LTI 1.3 tool.