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The person at the computer stays in control

While someone is connected, the remote computer shows a coloured frame and a page listing who is connected, for how long, and switches to take away keyboard, mouse, clipboard, files or sound — plus a Disconnect button.

Who is connected, right now

A local page on the remote computer lists each live session with the technician's name and a running timer. It opens by itself when they accept a connect-by-ID session.

Take away anything, instantly

Switch off keyboard, mouse, clipboard, files, terminal or sound for that session. The technician's viewer is told at once. The person can only restrict — never grant more than the permission profile allows.

Disconnect in one click

Disconnect ends the session immediately, and the technician is told the person at the computer disconnected them.

A frame they can't miss

An amber border around every monitor while a session is live, on Windows, macOS and Linux (X11) — on by default in Security Policy. It is drawn once, so it costs no bandwidth.

Idle sessions end themselves

Optionally end a session after N minutes without keyboard or mouse input, with the reason shown to the technician.

Decide who may connect by code

Anyone with the code, only people signed in to Silux Connect, or an allow-list of emails, *@yourcompany.com domains and IP ranges.

Private by design

The page is served by the agent on 127.0.0.1 only, behind a random token, and refuses foreign host names. Nothing leaves the computer.

Frequently asked questions

Can the person being helped stop the session?

Yes — Disconnect on the connection page ends it instantly, and they can switch off individual permissions at any time.

Can I restrict connect-by-code to my own company?

Yes. In Security Policy choose “Only the list below” and add *@yourcompany.com, specific emails or IP ranges.

Related features

See how this compares on the feature matrix, or find Silux Connect in your country and city.